Privacy Policy

At Jem Weston, it is very important to us to keep our customers and readers data safe and secure. You can be sure that we will never sell, rent or trade email lists with other companies and businesses for marketing purposes.

This privacy policy outlines the reasons why we may collect your data, how it is used and most importantly - how it is kept safe.


This site uses cookies from Big Cartel. For more information on the cookies used - please read their privacy policy here.

For more information on the cookies used on please read the cookies policy here.


When you register for our e-newsletter, we collect personal information from you. Depending on the preferences you selected when signing up, we may use that information in different ways: to email our newsletter, to contact you directly or via Facebook/Instagram promotions.

We will only contact you via your chosen method to keep you up to date with Jem Weston news and promotions. Your information is stored on secure devices and we do not rent or trade email lists with other other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp's privacy notice here. You can unsubscribe from the newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails or by contacting Jem here.

Orders and Payment Details

When you place an order on - your name, address, email and contact number will be stored by Big Cartel (please see privacy policy here) and Jem Weston. All personal information held by Jem Weston will be used purely for the purposes of processing your order and will be stored securely on password protected devices. Please be assured that we do not share your personal information with other companies without your consent.

Any payments made on this website will be processed and stored by either Stripe (if you pay by card) or by Paypal. Card payments taken in person by Jem Weston are processed by Sum-up.

Please see their privacy policies here:

Paypal Privacy Policy

Stripe Privacy Policy

Sum-up Privacy Policy

Any purchases made on the Jem Weston Ravelry store are processed by Ravelry - see their privacy policy here. Payments made on Ravelry are processed by Paypal (details as above).

Any Jem Weston patterns purchased via Love Knitting are processed by Love Knitting - see their privacy policy here.

Jem Weston has access to limited transaction information (ie - not full bank or card details). Any payment information held by Jem Weston is stored on secure, password protected devices.

If you have any questions regarding our privacy policy or you wish to veiw, amend or delete your personal data, please contact Jem here.

This privacy policy was last reviewed May 2018.